Our Policies
Refund Policy
Due to the custom-made nature of our products, we do not accept returns or offer refunds. Each item is crafted with care and made specifically to your order. However, if there is an issue with your order or if you receive a damaged or defective product, please contact us immediately. We are committed to resolving any concerns and ensuring your satisfaction.
Order Cancellation Policy
Once an order is placed, we are unable to accept cancellations due to the custom-made nature of our products. Each item is created specifically for you, and production begins shortly after the order is received. We appreciate your understanding and encourage you to reach out to us if you have any questions before placing your order.